Re-opening Spa Safety Protocol

The safety of our guests and staff remains our highest priority. Our increased focus on disinfecting our environment inevitably leads to some changes. Many of these protocols may feel unusual, or extreme. These new safety features align with CDC standards. Along with the rest of the world, we are learning as we go.
An appointment is required. The state guidlines mandate that our clients make an appointment in advance to receive services. We will not be accepting walk-ins until further notice. A credit card is required to secure your appointment. However you may choose to pay with cash, check or credit card.

Leaving a gratuity is always at the discretion of our clients. Gratuities are provided in cash or you may write a personal check to your technician. We are unable to process gratuities with your credit card payment for services and products.

A $1.00 safety fee will be added to each service price to support our additional supply costs of required PPE.

Please refrain from touching nail polish bottles and/or retail products at this time. Dayle’s staff will be more than happy to assist.

We are following strict cleanliness protocols regarding sterilizing all metal implements, disposing of one-time use items and disinfecting any commonly touched surfaces. These procedures are consistent with the highest industry standards with the CDC and OSHA regulations. Hand sanitizer will be available through out the spa. We ask that you sanitize your hands upon entering and exiting the spa.

New gloves for each service is has always been our standard practice. Staff members will wear gloves and change them between each service.

Employees will wear face shields, with masks, while performing facials, pedicures and waxing services.

At this time, clients who are not receiving services are not permitted in the spa.

To comply with social distancing, employees will remain 6 feet apart. One staff member will be permitted behind the front desk.

Upon Arrival

Wearing masks will be mandated and required for the duration of your service. Please remember to bring a mask, and if you forget, disposable masks will be available for $1.00. Upon entering the spa, gloves are not permitted.

Upon entering the spa, clients will be required to have their temperature checked, by an infrared thermometer.

If your temperature is 100 degrees. or higher, you will be asked to reschedule your appointment.

In an effort to maintain a safe and healthy environment, we kindly ask our clients to reschedule their appointment if you are exhibiting any COVID-19 symptoms or have been exposed to anyone who has tested positive for COVID-19 within the past 14 days. Clients who appear ill will be asked to reschedule with a two-week waiting period.

You will be required to complete a COVID-19 Information and Liability Waiver that must be filled out upon arrival.

Please refrain from bringing in any outside food and beverages or any unnecessary personal items. Non-essential contact items, including magazines and beverage service are temporarily suspended.

Upon Departure

Clients will be escorted to the front desk immediately after their service. We will not have an area for nail drying at this time. Clients are expected to leave the spa when their services are completed.

Retail purchases will be handled by a gloved employee. Staff members will be happy to answer questions regarding product recommendations.

Product returns and exchanges are not permitted. Our return policy will be waived during this time.

We appreciate your continued loyalty, support and value your patronage.
Please do not hesitate to call the spa if you have any questions or concerns, or email us at daylesmedspa@gmail.com

We can’t wait to see you!

781-631-2090